Main Menu
Home
Open a Ticket
My Ticket History
Knowledgebase
My Account

Login
 E-mail:
 Password:
Register | Forgot Password?

Knowledgebase
Ask a question using natural language. Try to include as much information as possible:


Contact Us

Hosting Shop Pty Ltd
Level 6
20 Wharf St
Brisbane
QLD 4000
Australia

Phone: 1300 886 484
Fax: (07) 3018 0422

Call Centre Hours
Monday-Friday 8am-8pm

Support Hours
24 Hours / 7 Days

Welcome to the Hosting Shop Support Center!

For existing Hosting Shop users, you will notice our new ticketing system. Please let us know your comments.

The support system is now available as a Secure Site.
If you are submitting personal information or passwords then please use the Secure Site. You can change between secure and non-secure here:

Non-Secure Site
Secure Site

As we recieve common questions we will add them as knowledge base articles.
If you would like to see a knowledge base article added please let us know.


  Open a Ticket
Need assistance? Open up a ticket and let our team know what we can do to help!
  Ticket History
Review your past ticket history and read or reply to open tickets.
  Browse Knowledgebase
Need an answer fast? Browse our knowledgebase for articles on a broad range of topics.
  My Account
Manage your contact information and set your personal preferences.

Most Viewed Knowledgebase Articles Views
Webpage Forwarding 56158
Auto Responder 8084
Directory Structure 7124
Domain Name Transfer To Hosting Shop 3449
SSL - Secure Your Website 2597
Directory Structure 2552
Creating a MySQL Database 2503
Creating an MS Access ODBC DSN connection 2414
Catchall Email Account 2308
Extra Email Accounts 2227